Delivery On-The-Go.
Anywhere. Fast.

Jackie is the fastest way to move around your city, sending a package, collecting one, or hopping on a bike to get where you're going.

Jackie app showing bearer arrival notification with delivery tracking interface for Debbie-Ann

Reduced Service Fees

Pay lower service fees, get rewarded

No Surge Fees

Skip surge fees, no matter the time or weather

Zero Third Party Apps

One app for deliveries, payments & ridesharing

Delivery. Package Pickup. Bike Ride-Hailing

Jackie is the fastest way to move around your city, whether you're sending a package, collecting one, or hopping on a bike to get where you're going. Built for Jamaica. Designed for convenience. Powered by trust.

Relay

Packages

Packages

Send items across town—fast, safe, and fully tracked.

Express

Express

Quick delivery for documents, urgent items, and time-sensitive packages.

Get around Kingston

Rides

Rides

Request a bike and get where you're going quickly and affordably.

Flat rate, Faster
Delivery.

Send or receive deliveries from friends or vendors within minutes. Book a rider, hand off your package, and track it live in the app.

customer app view
How it works

See how it helps you and your business.

From pickup to drop-off, Jackie helps you manage deliveries with clarity, speed, and complete visibility at every step.

Tell us where pick up point is
Prepare your package for pickup
Rider picks up your package
Rider heads to the drop-off location

Share the location where your package will be collected. Our system instantly matches you with the nearest available rider.

Get your package ready and secured for the rider to collect. Make sure it's properly labeled and accessible.

Your matched rider arrives at the pickup location to collect your package safely and securely.

Track your delivery in real-time as the rider heads to the destination with your package.

They get
$150
off
You get
$250
off

When you refer a friend to Jackie, they get $150 off their first delivery—and you get $250 off your next one.

Two hands exchanging a referral card

Get Questions Answered

Explore the answers to common queries, and if you don't find what you're looking for, our support team is always ready to assist you.

Enter your pickup and drop-off locations, prepare your package, and a verified rider will collect and deliver it. Track everything in real time.

Yes. A rider can collect your package from any store, courier branch, business, or friend and deliver it to you.

Small to medium personal items, documents, food, groceries, gifts, and store purchases. Hazardous, illegal, or oversized items aren't allowed.

Pricing is based on distance, traffic conditions, and availability. The app shows the exact cost before you confirm.

Deliveries usually happen within minutes, depending on how close the rider is and how far the destination is.

Yes. You can create separate delivery requests for each package. Batch delivery tools for businesses are coming soon.

You can request a second trip to return an item, or create a round-trip task from the start (feature coming soon).

Add detailed instructions in the notes so the rider knows exactly where to find you.